Kew Gardens Visitor Information

Planning a visit to Kew Gardens? Here’s an in-depth look at the essential information you’ll need for a seamless and enjoyable experience.

1. Advance Booking and Ticket Options

• Online Booking:
  Visitors are encouraged to book tickets online in advance to secure their entry, especially during peak seasons, weekends, and special events like Christmas at Kew. Online tickets are often discounted compared to on-the-day purchases.

• Group Visits:
  If you’re visiting with a group (10+ people), Kew Gardens offers discounted rates and tailored packages. Group tours with a guide can also be arranged.

• Membership Perks:
  Kew Gardens members enjoy unlimited access, exclusive events, and discounts at on-site shops and cafés. Membership options for families, couples, and individuals are available.

2. Best Times to Visit

• Seasonal Highlights:

  • Spring (March to May): Witness the cherry blossoms, tulips, and bluebells in bloom.
  • Summer (June to August): Explore lush greenery, wildflower meadows, and enjoy longer daylight hours.
  • Autumn (September to November): Admire vibrant foliage and enjoy the tranquility of the gardens.
  • Winter (December to February): Experience Christmas at Kew and see the gardens in a serene, frosty setting.

• Avoiding Crowds:

  • Arrive early in the morning when the gates open to enjoy a quieter visit.
  • Weekdays are generally less busy compared to weekends and public holidays.

3. Accessibility and Visitor Support

Kew Gardens is committed to ensuring all visitors have an enjoyable experience, regardless of physical abilities.

• Wheelchair Accessibility:

  • Most areas, including the glasshouses and pathways, are wheelchair-friendly.
  • Free wheelchairs are available at the entrance on a first-come, first-served basis.

• Carer Tickets:
  Visitors with disabilities can bring a carer free of charge.

• Facilities for Visitors with Visual Impairments:
  Guided sensory tours and tactile exhibits are available for those with visual impairments.

4. On-Site Facilities

Kew Gardens offers a range of amenities to make your visit comfortable:

• Dining Options:

  • Victoria Plaza Café: Perfect for light snacks and coffee.
  • Orangery Restaurant: Offers hearty meals and seasonal dishes.
  • Pavilion Bar and Grill: Features barbecue-style meals with outdoor seating.

• Gift Shops:
  Explore gift shops for botanical-themed merchandise, books, homeware, and souvenirs. Proceeds support the garden’s conservation efforts.

• Restrooms and Baby-Changing Facilities:
  Available at multiple locations, including accessible restrooms and dedicated family facilities.

5. Safety Guidelines

• Respect the Environment:

  • Do not pick plants or flowers.
  • Stick to designated pathways to protect the delicate ecosystems.

• Supervise Children:
  Kew Gardens is family-friendly, but children should be supervised, particularly near water features and elevated areas like the Treetop Walkway.

• Weather Preparedness:

  • Bring suitable clothing for the weather, as most of the attractions are outdoors.
  • Comfortable walking shoes are recommended, given the size of the gardens.

6. Special Events and Programs

• Christmas at Kew:
  Book early for this popular winter event featuring an illuminated trail, music, and festive food.

• Kew the Music:
  During the summer, enjoy live concerts in the gardens.

• Family-Friendly Activities:
  Check out the Children’s Garden and various workshops designed for kids of all ages.

7. Photography and Drones

• Photography:
  Visitors are welcome to take photographs for personal use. Tripods are allowed but should not obstruct pathways.

• Drones:
  For safety reasons, the use of drones is strictly prohibited within Kew Gardens.

By following this Key Visitor Information, you’ll be well-prepared to make the most of your visit to Kew Gardens in 2025, whether you’re attending a special event or enjoying the peaceful beauty of its gardens and historic attractions.